How to set up email notifications on form responses

When someone submits your form, Reform will notify you by email. These notifications are usually turned on by default and go to the email linked to your account. You can now manage email notifications on two levels:

• Form-level: Customize alerts for individual forms
• Team-level: Team owners can set notifications that apply across the entire team

In this guide, you’ll learn how to:

• Manually turn notifications on or off
• Choose who receives notifications
• Use team-level notification settings (for team owners)

Form-Level Email Notifications

1. Go to the All Forms page and open the form you want.
2. In the left menu, click Integrations.
3. At the top of the page, find Email notifications.
4. You’ll see:
   • A toggle switch
   • A settings icon (gear)

5. Turn Notifications On or Off

   • Toggle black = on (you’ll get emails)
   • Toggle gray = off (no emails)

Choose Who Gets Notified

1. Click the settings icon next to the toggle.
2. You’ll see the current recipient(s).
3. To add someone: enter an email under Notify someone else and click Add.
4. To remove someone: click the bin icon next to their email.

You can add multiple recipients per form.

Team-Level Email Notifications (Team Owners Only)

If you’re a team owner, you can manage notifications for the entire team:

1. Go to Team Settings from your account menu.

2. Select Integrations from the side bar

3. Click on settings to add or remove team-wide recipients.

How Team Notifications Work

• Team-level and form-level notifications can both be active.
• In that case, notifications are sent to everyone listed in both settings.

That’s it! You’ve got it! 

If you still have any questions or concerns, please feel free to send us an email: [email protected]