How to set up email notifications on form responses

When you create a form, you will most likely receive email notifications automatically when someone submits it. These notifications will be sent to the email address associated with your account. However, if you don't receive notifications automatically, or you want to change the email that receives the notifications, don’t worry. Here you will get all the information you need on how to manually turn email notifications on, choose which email address(es) to receive them, and of course how to turn them off at any time.

The first thing you need to do is open the form you want to set notifications for. You can find it on the All forms page. Once you open the form, navigate to the left side of the screen where you will see a menu with several options. The option you need in this case is “Integrations”.

At the top of the integrations page, the first thing you will see is the email notifications. On the right side of "Email notifications", you will find a switch button and a settings icon. When the button is switched on, it will be black, indicating that you are receiving email notifications. 

If you want to stop receiving email notifications, simply click on the switch button to turn it off. The button will turn gray when it's turned off.

If you want to change the email address that receives notifications or add another email address to receive notifications, click on the settings icon located next to the switch button.

Once you click on the settings icon, you will see the email address that is currently receiving notifications. Below it, there is a “Notify someone else” field where you can add another email address to receive notifications. If you wish to add another email, simply type in the email address and click on the "Add" button. 

If you want to remove an email address, click on the bin icon next to that specific email. Once you remove it, that email will no longer receive notifications. You can always add it back later by using the “Notify someone else” field.

That’s it! You’ve got it! 

If you still have any questions or concerns, please feel free to send us an email: [email protected]

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